Returns
Return Policy
Redo Returns:
We have partnered with Redo to provide customers a seamless return experience.
-With Redo Returns, customers can start a return anytime with automatic labels.
-Redo Coverage provides Free Returns for Store Credit + Package Protection. You can initiate a return through our returns portal.
-If you decide to opt out of Redo Coverage you can still initiate a return through our returns portal and purchase a label
-Redo Coverage provides Free Returns for Store Credit + Package Protection. You can initiate a return through our returns portal.
-If you decide to opt out of Redo Coverage you can still initiate a return through our returns portal and purchase a label
Return Steps:
- Start your return here: Return Portal
- You will need your order ID & zip code
- Select which items you would like to return
- If you checked out with Redo, your return is covered! Otherwise, you can purchase a label
- Print your label and attach it to the top of the package, then drop it off at any USPS location
- Returns must be shipped within 15 days of requesting a label.
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Once we receive your return, please allow 3 to 5 business days for your Store Credit to be issued. You will receive a confirmation email once the return has been processed.
**If you don’t see the Store Credit in your email inbox, please check your spam/ junk folder.
Violet Skye Boutique Returns
10026 Spanish Isles Blvd B1
Boca Raton, Florida 33498
Please note the following:
- Returns must be received within 30 days of your order date.
- Orders cannot be changed, modified, or canceled after checkout.
- At this time we do not offer exchanges
- Shipping & handling costs are not refundable
- Clearance & Sale items are final sale and cannot be returned
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
- If items smell of perfume, are marked with makeup or deodorant, show signs of wear, or have traces of animal hair they will not be valid for return and no refund will be issued.
- Unapproved items will be returned at your expense.
- Defects must be reported within 3 days: before items are worn, washed or tags have been removed.